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E-commerce · 14 steps

Bank transfer and failed payment follow-up (WooCommerce)

When a WooCommerce order waits for a bank transfer or its card payment failed, the customer gets your IBAN or a new iyzico payment link by SMS. No payment after 24 hours → a reminder; still unpaid after 72 hours → your team is notified.

Use this templateStep-by-step setup guide

Required integrations

Messages it sends

Informational messages

Sends order, shipping, appointment or payment updates; no İYS consent is needed, but the text must not contain offers or promotion.

Budget cap: At most $0.1 per run

What this template does

This E-commerce template has 14 steps and is copied into your own project in one click; you then change the copy in the editor as you like. Who it's for: e-commerce.

Accounts you need to connect: WooCommerce, iyzico and Netgsm SMS. The budget cap is $0.1 per run; when the cap is reached, the remaining steps don't run.

When it runs

The workflow starts when Order status changed happens in your WooCommerce account. WooCommerce delivers the event instantly by webhook; the webhook subscription is created automatically when you connect the account. Only events that meet the template's condition start the workflow; you can change the condition in the panel.

How it works

The nodes in run order. You can edit every node in the editor and add your own.
  1. 01

    WooCommerce · Order status changed

    Integration event

    Starts the workflow when “Order status changed” happens in your WooCommerce account.

  2. 02

    If

    Splits items into two paths by a condition: one if true, the other if not; e.g. a different message for leads scoring over 70.

    • if yes → iyzico · Create payment link
    • if no → Set fields
  3. 03

    iyzico · Create payment link

    iyzico: Creates an iyzico Link (product page with image) or a single-use fast link and returns its URL to send to the buyer.

  4. 04

    Set fields

    Adds, renames or calculates fields on the items; e.g. to cut a text to 270 characters and add a UTM-tagged link.

  5. 05

    Set fields

    Adds, renames or calculates fields on the items; e.g. to cut a text to 270 characters and add a UTM-tagged link.

  6. 06

    Send message

    Sends a message to one person on WhatsApp, Telegram, SMS and more, e.g. delivering a chatbot reply or an appointment reminder.

  7. 07

    Wait

    Pauses the workflow for a while, until a date, or until an approval or reply arrives; e.g. to send a reminder 3 days later.

  8. 08

    WooCommerce · Get order

    WooCommerce: Reads one order by id.

  9. 09

    If

    Splits items into two paths by a condition: one if true, the other if not; e.g. a different message for leads scoring over 70.

    • if yes → Send message
  10. 10

    Send message

    Sends a message to one person on WhatsApp, Telegram, SMS and more, e.g. delivering a chatbot reply or an appointment reminder.

  11. 11

    Wait

    Pauses the workflow for a while, until a date, or until an approval or reply arrives; e.g. to send a reminder 3 days later.

  12. 12

    WooCommerce · Get order

    WooCommerce: Reads one order by id.

  13. 13

    If

    Splits items into two paths by a condition: one if true, the other if not; e.g. a different message for leads scoring over 70.

    • if yes → Notify team
  14. 14

    Notify team

    Sends your project team an in-app notification, email, Slack or Telegram message; e.g. when a hot lead comes in.

Setup notes

  • Account choices, message template names and consent rules for this template are covered step by step in the setup guide (in Turkish).
Template setup guide

How to customise it

  • Fill in the iban, aliciUnvani and odemeGorseli variables under Settings → Variables for your business; the template ships with placeholder values.
  • If you want to check things before they go out, add a Request approval node before the step that sends something out.
  • Change the per-run budget cap ($0.1) under Settings; with an economy model you can lower the cap too.
  • Before activating it, test the workflow with Test run; the run panel shows every step's input and output.

Frequently asked questions

Which e-commerce platforms does it work with?

The template is built on WooCommerce. You can also take the order event from Shopify, ikas, Ticimax, IdeaSoft, Shopier and Lemon Squeezy: change the trigger's account and event, then check the field names in the next nodes.

Do these messages need İYS consent?

No. Informational messages such as order, shipping, appointment or payment updates are not commercial messages and need no consent. If you add an offer, a discount code or promotion to the text, it becomes a commercial message and needs İYS consent.

Does the workflow wait for my approval?

This template has no approval step; once activated, the steps run automatically. You can add a Request approval node in the editor wherever you want to check things first.

How much does a run cost?

The template comes with a budget cap of $0.1 per run; when the cap is reached, the remaining steps don't run. The real cost depends on the model you choose and the number of items; you change the cap under Settings.

Can I use the template before connecting the accounts?

Yes. The workflow is still created; the affected node shows a warning during validation, and the warning disappears once you connect the account.

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