Messaging · 7 steps
Information notice to customers (SMS)
Enter the topic (holiday, closed day, new opening hours or address, class schedule) and AI writes a short, clear informational SMS. After your approval it goes to the customers with the tag you choose. The message contains no campaign or promotion.
Required integrations
Messages it sends
Informational messages
Sends order, shipping, appointment or payment updates; no İYS consent is needed, but the text must not contain offers or promotion.
Budget cap: At most $0.2 per run
What this template does
This Messaging template has 7 steps and is copied into your own project in one click; you then change the copy in the editor as you like. Who it's for: local businesses, restaurants & cafés, beauty & wellness, sports & fitness, health and education.
Accounts you need to connect: Netgsm SMS. It includes an approval step (Request approval): the run waits there and nothing you haven't approved moves on to the next steps. The budget cap is $0.2 per run; when the cap is reached, the remaining steps don't run.
When it runs
The workflow starts when you press Run in the app – a one-off run whenever you need it.
How it works
- 01
Manual start
Starts the workflow when you press Run in the panel; e.g. to produce a campaign text whenever you need it.
- 02
Generate text
Has the AI write text from your instructions in a single step, e.g. a short reply draft for every new comment.
- 03
Request approval
Asks for your approval on the Approvals page before continuing; e.g. to check a post's text before it is published.
- if approved → Find leads
- 04
Find leads
Lists your leads by status, score, tags or last contact date, e.g. qualified leads nobody has written to in 14 days, for a follow-up.
- 05
Filter
Lets through only items that meet a condition and drops the rest; e.g. continue only with leads that have an email.
- 06
Remove duplicates
Drops items you've already handled; e.g. so the same news article or comment isn't processed twice.
- 07
Send message
Sends a message to one person on WhatsApp, Telegram, SMS and more, e.g. delivering a chatbot reply or an appointment reminder.
Setup notes
- Account choices, message template names and consent rules for this template are covered step by step in the setup guide (in Turkish).
How to customise it
- Fill in the
musteriEtiketivariable under Settings → Variables for your business; the template ships with a placeholder value. - Keep the approval step on for the first weeks; once you trust the output you can remove it or only send borderline items to approval.
- Change the per-run budget cap ($0.2) under Settings; with an economy model you can lower the cap too.
- Before activating it, test the workflow with Test run; the run panel shows every step's input and output.
Frequently asked questions
Which messaging channels does it work with?
The inbox and the chatbot work with conversations from these channels once they are connected to your project: WhatsApp Business (Cloud API), Telegram Bot, Slack, Discord Bot, Facebook Messenger, Email (SMTP), Twilio SMS, Gmail, Outlook / Microsoft 365 and Verimor SMS.
Do these messages need İYS consent?
No. Informational messages such as order, shipping, appointment or payment updates are not commercial messages and need no consent. If you add an offer, a discount code or promotion to the text, it becomes a commercial message and needs İYS consent.
Will anything go out without my approval?
No. The run waits at the Request approval step and the items appear on the Approvals page; nothing you haven't approved moves on to the next steps.
How much does a run cost?
The template comes with a budget cap of $0.2 per run; when the cap is reached, the remaining steps don't run. The real cost depends on the model you choose and the number of items; you change the cap under Settings.
Can I use the template before connecting the accounts?
Yes. The workflow is still created; the affected node shows a warning during validation, and the warning disappears once you connect the account.
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