Solutions
An enrolment bot, trial-lesson form and announcements for courses and schools
A ready starting point for language schools, coding and design courses, tutoring centres and music, art and sports academies: three mini-lesson posts a week come to you for approval, programme and fee questions on WhatsApp are answered from your knowledge base, and trial-lesson applications are saved as leads. Pick the Education & Courses sector in the setup wizard and all of it is created as drafts in the panel.
The challenge
The same questions every enrolment season
“Which level do I start at?”, “What are the class times?”, “What are the fees and instalments?” multiply during enrolment season, and messages that arrive during class wait until the evening.
People who ask for a trial lesson get lost
Trial-lesson requests from messages, phone calls and social media never end up in one list, and interest fades when the applicant does not hear back in time.
Regular content does not fit into the timetable
Teaching posts take time to produce; while teachers are in class posting slips, and the account ends up with enrolment announcements only.
Announcements go out by hand, one by one
A holiday, an exam date or a timetable change is typed to parents and students one at a time, with no record of who gave consent and who was reached.
How OrqLabs handles it
The Education & Courses sector pack is set up as drafts in the panel
Pick the Education & Courses sector in the setup wizard; it creates the strategy, agents, workflows and the knowledge base topics you are asked to fill in (programmes and levels, fees, payment and refund terms, teachers, trial lesson and placement test, institution details, calendar). Everything arrives as a draft, and nothing runs until you activate it.
Three mini-lesson posts a week
On Monday, Wednesday and Friday the Content Creator prepares an Instagram post and image that teaches one idea from your programmes or explains one common mistake, and ends with an invitation to a trial lesson. The post waits at an approval step; after approval the Social Publisher schedules it.
An enrolment bot
The AI Chatbot answers programme, level, timetable and fee questions on WhatsApp and Messenger from your knowledge base. It collects name, phone or email, the programme of interest and suitable times, saves the person as a lead and points them to a trial lesson; for under-18s it asks for a parent's details. It hands chats it is unsure about to your team.
Trial-lesson form and follow-up email
You add the trial-lesson form hosted by OrqLabs to your site as an iframe or a link. The applicant is saved as a lead, receives a confirmation email and your team is notified; your team confirms the time. Two days later a new lead with an email address gets a short follow-up email explaining how the programme works.
Enrolment plan, announcements and a monthly report
At the start of each month the Campaign Planner drafts a six-week campaign and content plan around the coming enrolment period, exam calendar and holidays. For a parent and student announcement you enter the topic, the short text comes to you for approval and goes only to the opted-in list. Once a month the Report Writer summarises enquiries, trial-lesson applications, enrolments and content performance.
Example flow
Pick the Education & Courses sector and your goals in the setup wizard; review the workflows in the preview and start the setup.
Fill in the draft knowledge base documents: programmes and levels, current fees and refund terms, how the trial lesson works and the term calendar.
Connect Instagram, WhatsApp Business and your email account; activate the enrolment bot and the trial-lesson form, and add the form to your site.
Check and approve the mini-lesson post prepared on Monday, Wednesday and Friday at the approval step.
The bot answers questions and saves interested people as leads; your team confirms the trial-lesson time.
Enter the topic of a holiday, exam or event announcement; once you approve the text it is sent to the opted-in list of enrolled contacts.
At the start of the month the enrolment plan and the monthly enrolment report land on the Reports page.
Things to keep in mind
No success guarantees, and care with student data
The agents in the pack are instructed not to use phrases such as “guaranteed success”, “100%” or “you will definitely pass”, and fee and discount information comes only from the current terms in your knowledge base. Student names, photos, grades and exam results should be shared only with written consent (a parent's consent for under-18s), and a certificate that is not approved by the education ministry should not be presented as official.
Announcements go only to the opted-in list
The announcement workflow in the pack sends to records whose status is “converted” and that carry the
whatsapp-izinli(WhatsApp opt-in) tag; you add the tag to parents and students who gave consent. Reaching people on WhatsApp who have not written to you in the last 24 hours requires a Meta-approved template. To send the same announcement by SMS, use the information notice template.The bot does not enrol students or take payments
The bot gives information and collects the request; final enrolment, placement and payment stay with your team. The chatbot runs on WhatsApp and Messenger; Instagram DM replies are pending Meta approval and are not part of the default connection. The follow-up email two days later is sent without an approval step in the pack; add an approval node to the workflow if you want to see it first.
Agents used
Content Creator
Platform-native posts, captions, threads and calendars
Social Publisher
Schedules and publishes approved content at the best times
AI Chatbot
Auto-replies on WhatsApp, Telegram, Messenger and more
Campaign Planner
Turns a goal into a multi-channel campaign plan
Report Writer
Weekly digest of everything the agents did
Ready-made templates
Frequently asked questions
Does the bot enrol a student in a course?
No. The bot answers programme, level, timetable and fee questions, collects the person's details, saves them as a lead and points them to a trial lesson. Final enrolment and payment stay with your team.
What happens when someone under 18 writes in?
The enrolment bot in the pack is instructed to ask for a parent's details for under-18s. Getting written parental consent for posts that include a student's name, photo or results remains your responsibility.
Can I send announcements to all parents on WhatsApp?
Only to parents and students who gave messaging consent. The workflow in the pack sends to enrolled contacts carrying the opt-in tag, and people who have not written to you in the last 24 hours need a Meta-approved WhatsApp template.
My registration form is on Tally; can I confirm registrations by SMS?
Yes. The “Course registration and exam result notice” template in the gallery saves the student when the Tally form is filled in, sends a registration confirmation SMS through Netgsm and notifies your team.
How do I get started?
Start free, no credit card required. Pick the Education & Courses sector in the setup wizard, review the drafts, connect your accounts and activate the workflows that are ready.
Get started with OrqLabs
Build your first workflow today
Start on the free plan: connect your accounts, pick a template and stay in control with approval steps. No credit card required.