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Creator · 8 steps

Win back cancelled subscriptions

When a Lemon Squeezy subscription is cancelled and the person is a confirmed Kit subscriber, it drafts a personal win-back e-mail that asks why and can include an offer; after your approval it is sent and the person is tagged "churned" in Kit. Without consent you only get a notification.

Messages it sends

Commercial · İYS

Sends messages that count as commercial (offers, discounts, promotion); consumers may only receive them if their consent is recorded in İYS, Turkey's consent registry.

Budget cap: At most $0.5 per run

What this template does

This Creator template has 8 steps and is copied into your own project in one click; you then change the copy in the editor as you like. Who it's for: B2B sales and creators.

Accounts you need to connect: Lemon Squeezy, Kit (ConvertKit) and Email (SMTP). It includes an approval step (Request approval): the run waits there and nothing you haven't approved moves on to the next steps. The budget cap is $0.5 per run; when the cap is reached, the remaining steps don't run.

When it runs

The workflow starts when Subscription cancelled happens in your Lemon Squeezy account. Lemon Squeezy delivers the event instantly by webhook; the webhook subscription is created automatically when you connect the account. Only events that meet the template's condition start the workflow; you can change the condition in the panel.

How it works

The nodes in run order. You can edit every node in the editor and add your own.
  1. 01

    Lemon Squeezy · Subscription cancelled

    Integration event

    Starts the workflow when “Subscription cancelled” happens in your Lemon Squeezy account.

  2. 02

    Kit (ConvertKit) · Find subscriber

    Kit (ConvertKit): Looks up a subscriber by e-mail address.

  3. 03

    If

    Splits items into two paths by a condition: one if true, the other if not; e.g. a different message for leads scoring over 70.

    • if yes → Generate text
    • if no → Notify team
  4. 04

    Generate text

    Has the AI write text from your instructions in a single step, e.g. a short reply draft for every new comment.

  5. 05

    Notify team

    Sends your project team an in-app notification, email, Slack or Telegram message; e.g. when a hot lead comes in.

  6. 06

    Request approval

    Asks for your approval on the Approvals page before continuing; e.g. to check a post's text before it is published.

    • if approved → Send email
  7. 07

    Send email

    Sends an email to one person from your connected account (SMTP or Resend), e.g. a thank-you email to someone who filled in your form.

  8. 08

    Kit (ConvertKit) · Tag subscriber

    Kit (ConvertKit): Adds a tag to an existing subscriber (starts the tag's sequences / automations in Kit).

Setup notes

  • Account choices, message template names and consent rules for this template are covered step by step in the setup guide (in Turkish).
Template setup guide

How to customise it

  • Fill in the offer, subject and churnedTagId variables under Settings → Variables for your business; the template ships with placeholder values.
  • Keep the approval step on for the first weeks; once you trust the output you can remove it or only send borderline items to approval.
  • Change the per-run budget cap ($0.5) under Settings; with an economy model you can lower the cap too.
  • Before activating it, test the workflow with Test run; the run panel shows every step's input and output.

Frequently asked questions

What else is there for creators?

Content packs from a video, YouTube title and description ideas, comment-to-DM automation, brand deals and a media kit are covered on the Creators page.

Does it need İYS consent?

Yes. The messages this template sends count as commercial messages; under Turkish Law No. 6563 they may only go to consumers whose consent is recorded in İYS. The İYS integration lets the workflow check consent, and broadcasts skip recipients without it automatically.

Will anything go out without my approval?

No. The run waits at the Request approval step and the items appear on the Approvals page; nothing you haven't approved moves on to the next steps.

How much does a run cost?

The template comes with a budget cap of $0.5 per run; when the cap is reached, the remaining steps don't run. The real cost depends on the model you choose and the number of items; you change the cap under Settings.

Can I use the template before connecting the accounts?

Yes. The workflow is still created; the affected node shows a warning during validation, and the warning disappears once you connect the account.

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