Booking & local business · 12 steps
Offer freed-up slots to the waitlist
When a Cal.com booking is cancelled, offers the freed slot on WhatsApp to the first 3 matching people on your waitlist. The first one to reply "EVET" (yes) gets the booking link, is removed from the list and your team is notified; later replies are told the slot is taken.
Required integrations
Messages it sends
Informational messages
Sends order, shipping, appointment or payment updates; no İYS consent is needed, but the text must not contain offers or promotion.
Budget cap: At most $0.1 per run
What this template does
This Booking & local business template has 12 steps and is copied into your own project in one click; you then change the copy in the editor as you like. Who it's for: local businesses, beauty & wellness, sports & fitness and health.
Accounts you need to connect: Cal.com and WhatsApp Business (Cloud API). The budget cap is $0.1 per run; when the cap is reached, the remaining steps don't run.
When it runs
The workflow starts when Booking cancelled happens in your Cal.com account. Cal.com delivers the event instantly by webhook; the webhook subscription is created automatically when you connect the account. Only events that meet the template's condition start the workflow; you can change the condition in the panel.
How it works
- 01
Cal.com · Booking cancelled
Integration eventStarts the workflow when “Booking cancelled” happens in your Cal.com account.
- 02
Storage
Keeps small values between runs; e.g. to count today's posts or remember the last comment you handled.
- 03
Code (JavaScript)
Runs JavaScript over the items; e.g. sorting, grouping or totals. Requires coding skills.
- 04
Send message
Sends a message to one person on WhatsApp, Telegram, SMS and more, e.g. delivering a chatbot reply or an appointment reminder.
- 05
Wait
Pauses the workflow for a while, until a date, or until an approval or reply arrives; e.g. to send a reminder 3 days later.
- 06
If
Splits items into two paths by a condition: one if true, the other if not; e.g. a different message for leads scoring over 70.
- if yes → Storage
- 07
Storage
Keeps small values between runs; e.g. to count today's posts or remember the last comment you handled.
- 08
If
Splits items into two paths by a condition: one if true, the other if not; e.g. a different message for leads scoring over 70.
- if yes → Send message
- if no → Send message
- 09
Send message
Sends a message to one person on WhatsApp, Telegram, SMS and more, e.g. delivering a chatbot reply or an appointment reminder.
- 10
Send message
Sends a message to one person on WhatsApp, Telegram, SMS and more, e.g. delivering a chatbot reply or an appointment reminder.
- 11
Storage
Keeps small values between runs; e.g. to count today's posts or remember the last comment you handled.
- 12
Notify team
Sends your project team an in-app notification, email, Slack or Telegram message; e.g. when a hot lead comes in.
Setup notes
- Account choices, message template names and consent rules for this template are covered step by step in the setup guide (in Turkish).
How to customise it
- Fill in the
offerCountandbookingUrlvariables under Settings → Variables for your business; the template ships with placeholder values. - If you want to check things before they go out, add a Request approval node before the step that sends something out.
- Change the per-run budget cap ($0.1) under Settings; with an economy model you can lower the cap too.
- Before activating it, test the workflow with Test run; the run panel shows every step's input and output.
Frequently asked questions
Which booking tools does it work with?
The template is built on Cal.com. You can also take booking events from Calendly and Google Calendar: change the trigger's account and event, then check the field names in the next nodes.
Do these messages need İYS consent?
No. Informational messages such as order, shipping, appointment or payment updates are not commercial messages and need no consent. If you add an offer, a discount code or promotion to the text, it becomes a commercial message and needs İYS consent.
Does the workflow wait for my approval?
This template has no approval step; once activated, the steps run automatically. You can add a Request approval node in the editor wherever you want to check things first.
How much does a run cost?
The template comes with a budget cap of $0.1 per run; when the cap is reached, the remaining steps don't run. The real cost depends on the model you choose and the number of items; you change the cap under Settings.
Can I use the template before connecting the accounts?
Yes. The workflow is still created; the affected node shows a warning during validation, and the warning disappears once you connect the account.
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